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JCP · 7-Eleven · Live

7-Eleven.

60+ stores on JCP. Three Fynd-built platforms · 7eleven.in micro-site · Restaurant Aggregator app (Zomato + Swiggy) · Operations & Analytics dashboard.

Stores live
60+
Aggregators
2
Zomato · Swiggy
Micro-site
Live
7eleven.in
SAP posting
Auto
order-level · cancellation logic
01 · 7eleven.in · brand micro-site

Self-serve digital information hub.

Operated by the 7-Eleven team. Three publishing modules · zero engineering dependency for routine updates.

In-store offer publishing

Self-serve CMS workflow · publish, update, retire promotional offers across the store network.

Contest T&Cs

Structured publishing module for legal disclosures, eligibility criteria, T&Cs for consumer contests and campaigns.

Nutritional information repository

Product-level layer · nutritional data, ingredients, regulatory disclosures · FSSAI labelling compliance.

7eleven.in micro-site
7eleven.in · home · 1 of 1
02 · Restaurant Aggregator App · multi-platform order management

One console for Zomato + Swiggy operations.

Removes per-store operational overhead of managing each aggregator separately. Order processing · access control · menu authoring · store serviceability · inventory sync · SAP posting — all consolidated into one platform.

2.1 · Order processing & invoicing

Channel + category-specific invoices.

  • · Custom invoice templates · separate logic for FMCG vs Fresh articles · correct tax treatment per product type.
  • · New-order notification with re-triggering ringer every 2 min until acknowledged · zero missed orders at peak.
  • · OTP & rider details (name, contact) surfaced at order level for handover.
  • · Masked customer contact for substitutes / item-unavailability calls · privacy-compliant.
OMS · order list OMS · order detail OMS · invoice / handover
2.2 · Menu management

Independent menu per aggregator.

  • · Separate menu authoring for Swiggy vs Zomato at category and sub-category level.
  • · Store-level pricing, assortment, availability customisation.
  • · Add-on item support · base + add-on priced and tracked separately for clean upsell economics.
Menu authoring · category-level Menu authoring · item / add-on
2.3 · Store serviceability

Slot-based weekly schedule.

Store operating timing at slot level on a weekly schedule · in-day breaks, temporary closures, public holidays, exception days · reflected on both aggregator apps.

Store management · slot schedule
2.4 · Sales posting & financial sync

Automated SAP posting.

Order-level sales data from both aggregators auto-posted to SAP · custom logic for customer-initiated vs seller-initiated cancellations · revenue, refunds, reconciliation entries classified at source.

Aggregator integrations · Zomato + Swiggy
2.5 · Access & identity

Granular role permissioning.

Store-level and role-level access · store associate, store manager, area manager, central ops, finance · each sees only stores and modules relevant to their role.

2.6 · Inventory management

Multi-channel inventory sync.

  • · Automated and manual inventory updates kept in sync across Zomato, Swiggy, in-store POS, and SAP.
  • · Category-level stock on/off · toggle entire categories offline (e.g. coffee machine down) to prevent unfulfillable orders.
03 · Operations & Analytics dashboard

Decision-ready data layer.

Layered on top of the aggregator app · real-time and historical visibility into the online food delivery business · for central operations and category teams.

Order-level data

Every order across stores and aggregators · status · value · timing · exception flags.

Item-level transaction data

Granular item-wise sales and movement across the network · SKU-level performance.

Order & cancellation trends

Time-series volume + cancellation segmented by store, channel, reason · surfaces operational bottlenecks.

Inventory-level information

Live + historical positions feeding demand sensing · supports forecasting and replenishment planning.