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Impetus.

Reliance's AI-first platform for Fashion & Lifestyle retail. 15 sub-platforms in production, used by 2,000+ people across the F&L value chain — Plan · Buy · Make · Sell.

One integrated system across planning, execution, measurement and governance — continuously learning, autonomously acting, always accountable to a human.

FY26 scale · 1 Apr 2025 → 31 Mar 2026 · verified
Options designed
1,06,892
Active vendors
1,316
Shipments dispatched
27,48,859
Peak packing / day
1,11,241qty
Total POs created
11,06,954
Pieces delivered
15.08Cr
Vendor → store
5days avg
Q1 release compendium
40+updates
Platform breadth · sub-IPs in production
Sub-platforms
15in production
At L3+ today
5of 15 platforms
Active users
2,000+across F&L
Release compendium
18product tracks
RIL counterpart
Anand Thakur
Vineet Nair

All 15 sub-platforms.

Every sub-platform lives by the same template: who it's for, what it does, how many use it, what improved, what shipped, screenshots.

01 · Plan / Buy / Make / Sell

Cortex (Planning Engine)

Revenue, margin, inventory, vendor & AOP dashboards with AI-explained insights.

Live
02 · Buy

Fabric Platform

Unified fabric ordering & inventory management. ₹420Cr+ on-platform.

Live
03 · Buy / Make

Impetus PLM

End-to-end product lifecycle: Design → Tech Pack → Sourcing → Production.

Live
04 · Plan

NextWave (Fashion Trends Forecasting)

Fashion Trends Forecasting — celebrity, regional & marketplace trend signals.

Live
05 · Buy

Costing Engine

Automated material-level costing with vendor pricing & approval workflows.

Live
06 · Plan · master data

Master Data Platform

Single source of truth for vendor, material & product data.

Live
07 · Make / Move

Vendor Management Platform

Procuro · IntelliMake · IntelliQC · IntelliPack — PO to shipping. PO→Ship 55→30 days.

Live
08 · Buy · Vendor

Design Co-Creation Platform

Vendor co-creation platform · used by Shein.

Live
09 · Sell · Reconciliation

Reconciliation Platform

Reconciliation engine for invoice ↔ PO ↔ GRN matching. Auto-flags discrepancies.

Live
10 · Sell · Store ops

Store Digital Twin

3D store visualisation & shelf/planogram compliance auditing. 109 stores · ~70% target.

Live
11 · Sell · Store ops

Store Ops Platform

Store-ops task management, surveys & KPI dashboards. 1,605 of 1,926 stores (83%).

Live
12 · Sell · In-store

Store Companion App

In-store shopping companion for product discovery & assistance.

Live
13 · Sell · Catalog

AI Photoshoot

AI-powered product photography & video generation. 88% first-pass · 90% cost reduction.

Live
14 · Cross-cutting · Analytics

Impetus Command Center

Analytics & real-time dashboards for all business functions. Powers Ask Impetus.

Live
15 · Operate · Helpdesk

Support Platform

Unified helpdesk for support tickets & SLA tracking. Replaced Freshdesk.

Live

Embedded in every F&L stage · Plan · Buy · Make · Sell.

Plan

Demand → assortment → space.

NextWave (trends) · Cortex (Command Center) · Master-Hub (CMT) · Analytics (SuperSet).

Buy

Trend → design → vendor.

PLM · IntelliLoom · Costing Engine · UVP · Cortex.

Make / Move

Factory → DC → shelf.

IntelliVerse (Procuro · IntelliMake · IntelliQC · IntelliPack).

Sell · Operate

Discover → buy → serve.

AI Photoshoot · Companion App · GMetri · PulsePoint · Recollect · InstaDesk.

From human-driven to autonomous.

Every sub-platform sits at a current autonomy level (L0–L5) with a 90-day target. The framework — six levels, four risk gates, full workflow matrix — is documented separately.

Open the Autonomy framework + 90-day matrix →

What Impetus has shipped.

Distinct from the platform sub-IPs above. This is the creative work product — designs, photoshoots, videos, category-intel reports — produced ON the platforms and visible to Reliance brand teams today.